What to Expect

Your First Visit

Knowing what to expect during your first visit to the oral surgeon can help you feel calm and prepared for your appointment. Every new patient must have an exam and consultation prior to their surgery. During this visit, you will get to know your surgeon and our friendly and caring office staff. You will also have time to discuss any questions or concerns you have about the procedure. The exam will include dental x-rays, a comprehensive review of your health history, and an estimate of your out-of-pocket cost. In many wisdom tooth cases, we can complete both the consultation and surgery on the same day.

At Your Initial Consultation

When you call Greenville Oral Surgery Partners, we’ll arrange a consultation appointment for you. During this consultation, our doctors will explain your diagnosis and proposed treatment.

  • Please note that if you are under the age of 18, a parent or legal guardian will need to be present at the appointment.
Dr. J. Lee Moore helping an oral surgery patient at Greenville Oral Surgery
Dr. James Wilson helping an oral surgery patient at Greenville Oral Surgery

For your first appointment, there are several items you will need bring with you to make your visit as simple and convenient as possible, including:​

  • Your dental and medical insurance cards (if applicable)
  • The referral slip from your general dentist (required)
  • Any recent dental x-rays
  • Information about your medical history, including a list of medications
  • A form of identification, such as your driver’s license or military ID

 

We encourage you to bring a list of questions you want to ask our staff during your appointment as well.

What to expect?

It is our vision to treat every patient as if they were a member of our own families. We want to make sure you are comfortable and confident before having any procedure performed.

If you have already completed your patient registration online, our front desk staff will likely have it printed and ready for your signature upon arrival. You will be asked to present your referral slip, any dental or medical insurance cards that you have, and a photo ID.

Once your registration is complete you will be instructed to remain in our waiting room until a clinical staff member is available. A clinical staff member will come out to get you and bring you back for a panoramic x-ray. The full mouth x-ray is necessary to check on the development of teeth, difficulty of removal, and to check surrounding areas for any radiolucencies.

Your surgeon will join you in the consultation room and review the x-rays. At this time, they will also review your completed health history and discuss any precautions for the procedure.

The surgeon will review all the information and diagnose the difficulty of the extractions. This information will be relayed to our financial coordinators who will work up an estimated out-of-pocket cost based on the information provided from your insurance company. (*Please note: all insurance information provided by your carrier is subject to approval and not a guarantee of payment. Your insurance carrier will determine final coverage at the time the claim is processed.)

Any estimated out-of-pocket cost will be collected prior to surgery. Your surgical assistant will then escort you to our surgical area. This is a sterile environment and only the patient is permitted in the surgical suite. The responsible driver will need to remain in the waiting area until surgery is complete.

The effects of anesthesia varies per patient. Post-operative instructions will be reviewed in the recovery area with the patient and their responsible driver or guardian. The patient will remain in our recovery area until the doctor has cleared them to leave the office. At this time a clinical staff member will direct the driver where to meet them and escort the patient out of the office to their waiting driver.

How Long Will It Take?

As a surgical center, we do our best to predict surgery times and schedule accordingly. The typical time you can expect to be in our office is approximately one hour for your consultation and an additional hour for your surgery.

Payment Information

All balances are due at the time of service. If you have any applicable insurance, we will contact them prior to your appointment for a breakdown of benefits. Following your initial exam, an estimated out-of-pocket amount will be presented and collected before any surgery is performed. We do our best to get accurate coverage information from your insurance carrier; however, if your insurance pays differently than expected, you may have an additional balance due.

Our Commitment

We are committed to providing the highest quality of care in a comfortable and compassionate environment.

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